Refund Policy

If you are not satisfied with Plenty, you can request a full refund within 30 days of your original purchase or renewal date. No lengthy justification required - a short reason helps us improve, but is optional.

1. Visit paddle.net and look up your order using the email address you used at checkout.
2. Select the transaction and request a refund, or contact Paddle support from that page.
3. Alternatively, email us at support@getplenty.app and we will coordinate the refund with Paddle.

Refunds are returned to the original payment method. Depending on your bank, it can take up to 10 business days to appear on your statement.

You can cancel your subscription at any time from your Plenty account settings, or via the Paddle-hosted customer portal. Cancellation stops future renewals; you keep access until the end of the current billing period. Canceling does not automatically issue a refund - request one using the steps above if you are within the 30-day window.

We may decline a refund only where there is clear evidence of abuse (for example, repeated refund requests on multiple accounts). Statutory consumer rights in your country (such as EU/UK withdrawal rights) always apply in addition to this policy.

Email us at support@getplenty.app - we usually reply within one business day.